Sezzle Frequently Asked Questions.

Frequently Asked Questions.

Most shoppers can find the help they are looking for in our FAQ.
If you can’t find the answers you’re looking for, contact Sezzle at shoppersupport@sezzle.com.

Question

What is Sezzle?
 
Answer
 Sezzle is a payment solution that enables you to “Shop Now and Pay Later” with simple interest-free installment plans. We break down purchases into four smaller payments spread over six weeks. 25% is due at the time of the transaction, with the remaining 75% due across three easy payments scheduled every two weeks.

When you complete a purchase with Sezzle, the merchant ships your product immediately. You get to enjoy the item before you finish paying for it!

Sezzle automates the repayments from your bank account on file. Shoppers always have the option of paying off their purchase early by signing into their User Dashboard.

 

Question

How do I sign up?

 

Answer
There are two ways to sign up for Sezzle:

1. Create a Sezzle account in just a few steps by clicking here.
2. Select Sezzle as your payment method while checking out with any Sezzle online merchant partner. You can see a list of our participating merchant partners by visiting our 

 

Question

Who can use Sezzle?

 

Answer

To use Sezzle, you must:

  • Be 18 years or older (19 years or older in Alabama or if you’re a ward of the state in Nebraska)
  • Have a valid U.S. mobile number and email address
  • Have an active U.S. bank account

We don’t check your credit via traditional means, which means there is no "hard credit" check that will ding your credit score.

 

Question

Sezzle says payments are interest-free. What's the catch?

 

Answer
No catch. Sezzle is completely interest-free for shoppers. Merchants pay Sezzle a fee for each transaction so that we can help you Shop Now and Pay Later.

The only fees you could potentially incur are failed payment fees and late payment fees. If your scheduled payment fails to process, you will be charged a $10 failed payment fee. We do our best to prevent this from happening by sending email and text reminders.

We allow one payment to be rescheduled for free. Additional rescheduled payments will incur a $5 late payment fee.
 

Question

Where can I use Sezzle?
 
Answer

For a list of stores that accept Sezzle, visit Sezzle Store Directory

. Sezzle is busy adding multiple retailers per day, so check back often as the list of available shops is growing quickly.

If you’d like to see Sezzle available at other stores, tag us in their latest Instagram post (“Please add @sezzle!”) and we’ll get on the case. That will also let the retailer know you want to see us in their store.

If you don't use Instagram, try Facebook, or even emailing. Your store just needs to know you'd like to see us. Your opinion matters!

Question

Does Sezzle perform a credit check?
 
Answer

We do not perform credit checks. We don’t believe traditional credit scores are an accurate predictor of your ability to repay us, and we want to avoid negatively impacting your credit score.

Question

Does Sezzle report to credit bureaus?
 
Answer
Not yet. We will be exploring this option in our future, but we currently don't report.
 

Question

What is the checkout process like with Sezzle?
 
Answer
It’s fast and easy. Simply select Sezzle as your payment method during checkout. You’ll be asked to provide some basic information about yourself. We will secure the checkout using a one-time password that is sent via SMS text to the mobile number you provide. You will then be asked to select and login to your bank as the final step in our checkout. The entire process should take under 2 minutes for first time Sezzle users. Our secure checkout takes a few seconds to complete for our regular users.
 

Question

Why was my purchase with Sezzle not approved?
 
Answer
While we strive to offer all applicants an installment plan with Sezzle, we simply aren’t able to approve every application. If we aren’t able to approve your application, we will immediately notify you of our decision.
 

Question

Is Sezzle secure?
 
Answer
We believe security is critically important. We undergo quarterly audits for Payment Card Industry (PCI) compliance to ensure that your data is safely stored in our systems. We are currently certified up to PCI DSS Level 4.
 
More answers can be found at Sezzle site
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